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Summary ofThe One Minute Manager

by Kenneth Blanchard, Spencer Johnson
The One Minute Manager

The One Minute Manager: A Practical Guide to Effective Management

The One Minute Manager is a practical, short guide to effective leadership. It was first published by Spencer Johnson, an author and physician, in 1982. This book has been translated in dozens of different languages and sold millions of copies around the world. The book is based on the idea of a The One Minute manager, who is a fictional character that is presented as empathetic, effective and efficient.

Three key principles underlie the One-Minute manager's approach:

  1. Setting goals

  2. Praising good performance

  3. Feedback that is clear and direct

Here is a detailed overview of the main concepts in the book.

Setting goals

Johnson believes that setting specific and clear goals is essential for success. He encourages employees to concentrate on their goals and write them down in 250 words or fewer. Three key principles underlie the One-Minute manager's approach:

  • Specific: The goals must be clearly defined and specific.

  • Measurable: The goals should be measurable in terms of progress and success.

  • Achievable: The goals should be realistic, attainable and within a reasonable period of time.

The One-Minute manager emphasizes the importance of a collaborative approach to setting goals, with employees being given freedom to set their own goals.

Praising Good Performance

The author points the importance of praising performance immediately and specifically. He recommends using the One Minute Praisings method, which involves:

  1. Find something positive to say regarding an employee's performance.

  2. Praise the specific behavior.

  3. Appreciating the contribution of an employee.

Giving Clear and Direct Feedback

Spencer Johnson is a firm believer in giving clear and direct feedback to employees when their performance isn't up to standard. He recommends using the One Minute Reprimand method, which involves:

  • Provide feedback immediately, and specifically.

  • Concentrating on the behavior and not the person.

  • Confidence in the ability of an employee to improve.

The book stresses the importance of providing consistent feedback and setting clear performance expectations.

Other Tips to Improve Performance

The Power of Positive Reinforcement

The author gives advice on how to motivate employees through positive reinforcement. He believes that rewarding good performance or achieving goals with rewards can be more motivating than punishing bad behavior.

Empowerment: The Benefits

"The One Minute Manager" is of the opinion that giving employees more autonomy to make their own decisions and set goals can improve performance and increase job satisfaction. He encourages managers delegate responsibility to their employees and to trust them to make good choices.

The Importance Of Continuous Improvement

The author emphasizes the importance of continual improvement both in personal and professional life. He encourages his employees to seek feedback constantly and to look for ways to improve performance.

Conclusion

The One Minute Manager is an accessible and practical guide to effective leadership. Its simple approach has made the book a favorite resource for managers of all levels. The book emphasizes the importance of goal-setting and positive reinforcement. It is a blueprint to create a positive, productive workplace.